Zest Creative Catering wants your event to be a success and the best way to achieve this is to formulate a strong, honest and open relationship with you, where communication is clear and expectations from both sides are understood from the outset.

Therefore, once you have had a chance to look at our website and got an idea of what you want, contact us with your initial requirements.

After our discussion, we will then send you a quotation outlining a chosen or suggested menu, running order/itinerary of the day and your service needs. This quotation will remain valid for your particular event date. In the instance that the event brief alters, it may be necessary to review and reissue the quotation.

Once this quotation is approved a deposit invoice will be sent along with a copy of our terms and conditions which you will need to sign and return along with your deposit payment (see payment terms).

A site meeting will then need to be arranged so that we can meet you, fully understand your requirements and confirm whether there will need to be any 'heavy' cooking equipment hired in (the cost of which will be passed on to you as the client).

3 weeks before your function date final numbers, menu choice etc will need to be given and we will issue a final balance invoice based on the information provided.

Full payment will need to be made 14 days before your function.

Once you have booked us for your function we are available for any advice or assistance in the run up to the function date. However, we won't bombard you with emails between the time of booking and function date (apart from that stated above) as we don't need to - we know what we are doing!

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